Portfolio
Case studies, structured the way I ship: problem → approach → impact.
Marketing OpsTravel & Tourism
Marketing ops transformation for a hospitality & tourism brand (Saudi Arabia)
Led a destination tourism website and moved intake & execution from SharePoint to Workfront.
Promoted to Senior PM0→1Travel & Tourism
Revamping a smart-city travel & tourism mobile app (Saudi Arabia)
Booking-engine integration, native auth, and a new analytics stack for a destination experience app.
~20% engagement liftG2CUtilities
Consumer mobile app for a power & water utility (UAE)
Self-service billing, biometric auth, and Apple Pay for a national utilities provider.
$1.2M call-centre cost savedData PlatformCommodity Trading
Centralized data platform for a commodity trading firm (China)
Automated traceability reporting and captured 1,000+ daily events across 70+ workflows.
80% less manual traceability effort